Some Common Questions
A SMALL image is good for online use and posting to social media. The image size is a minimum of 600px on the long size @ 72dpi. We do not suggest printing images from this file size.
A MEDIUM image is good for online posting as well as printing up to 5"x7". The image size is a minimum of 1024 pixels on the long side @ 300dpi.
A LARGE image is 3000 pixels on the long size at 300dpi. This is good for printing up to 20x30 inch prints or resizing for use online.
Purchase the largest size that you will need. You can always resize the image down. If you need multiple sizes and can't resize them yourself, let us know what size(s) you need in the comments section of the order and we will size them for you.
Yes, you can request we remove an image. We try to make sure the images posted are of high quality and the individuals in the images look good. Sometimes one slips by us.
If you would like an image removed, click on the Share icon on the bottom right of the image (next to the shopping cart), and click on the blue triangle. You will be taken to a form to request removal. We try to remove images within 6 hours of a request, but it may take a day if we are shooting or busy editing.
If you include your e-mail on the request form (optional), we will let you know when it was removed.
Absolutely, yes. The best way to request we photograph your event/sport is the contact form. That will be sent to our e-mail address as well as forwarded to our cell phones. Try to let us know the date, time, & location at least a few days in advance.
Via E-Mail. When we receive an order, we manually color correct each image for the best color. You will be sent JPG images via e-mail. Should you have difficulty receiving images, we will e-mail you a llink to download the images in ZIP format. The download link will be valid for 14 days.
With the new website update, sports galleries are now posted to the HOME TEAM gallery. So if you were the visiting team, look at the home team to find your images.
Yes. You are welcome to use Santa Barbara Pix images in your yearbook. Send us a message letting us know what school and your position with the yearbook. We will let you know how to go about getting copies of the images you need. There is never a charge for this - we make them available for any High School for use in the Yearbook.